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How to get printer offline

    • 116 posts
    April 16, 2022 9:12 AM EDT

    Initial checks to fix the hp printer offline issue

    • Check to see if the printer is connected to the power supply. Also, make sure the power cable isn't tangled.
    • Ensure that you have a good USB or Wi-Fi connection and that your router is turned on. The Wi-Fi button on the computer must also be turned on.
    • Sleep mode is now available on most printers. Check to see if the printer is in sleep mode.
    • Check for any issues with paper jams. It may cause the printer to go into offline mode automatically.
    • Empty ink or toner cartridges might also cause the printer offline issue.
    • If the reason of the offline problem is discovered during the initial checks, you can proceed to resolve it.
    USB connection is causing the offline error
    • Make sure that your printer is connected to a power source and properly turned ON.
    • If there is a problem with the USB connection, your computer may display an error message in the task bar.
    • Reconnect the USB cable after removing it from the port. If your computer has more than one USB port, try using the other one.

    • Restart both your printer and your laptop or PC.