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How to get printer offline fix-printers

    • 116 posts
    April 6, 2022 5:01 AM EDT

    Set the default printer

    The users are highly advised to designate their default printer preference. Next, they should follow these set of steps for resolving this issue for Windows 10. Before initiating these steps, users should make sure that they have downloaded and installed all of the updates for the Windows 10 operating system. 
    For Windows 10 users
    1. First of all, users are recommended to use the search box or ask Cortana to open Devices
    2. Now, they should select Printers & scanners
    3. Do make sure that the box next to “Let Windows manage my default printer” is unchecked. Next, they are supposed to click the box to unselect it, if necessary
    4. Thereafter, users should choose their printer from the list provided
    5. If your printer is listed numerous times, then users should appropriately select the version that is showing an idle or online status
    6. Now, do click Manage
    7. Finally, do click Set as default
    For Windows 8 users
    Firstly, users are highly advised to select their printer from the devices shown. If there is more than one version to select, then users are supposed to choose the version which is not aged out. Now, they should right-click and then select “Set as default hp printer offline.”
    Thereafter, users are recommended to try printing again. In case, if device is still exhibiting an offline status, then do move on to the next section.
    Options 3 - Confirm your printer port and Windows services status
    The next major step in resolving offline printer issues is to check whether your printer is using a WSD port.
    1. For analysing this aspect, users are supposed to search Windows or ask Cortana for Control Panel and then click “View devices and printers”
    2. Now, they should right-click their hp printer and then select Printer Properties
    3. Next, do click the Ports tab and then look to see if your printer is using a WSD port

    If it is not using a WSD port then users are supposed to follow these steps (but skip this section, if it doesn’t use WSD port)