A more critical part of China Fasteners is marketing. For this work, the combined screw company will do everything possible to compete for the industry. The competition of product price and quality is the first competition, and the competition of after-sales service is the second competition. It is more important and has the effect of determining the outcome.
Practice has proved that under the condition of the same product quality and the same price, the quality of the company's service quality is directly related to the survival of the combined screw company, the market share of the company's products, and the company's sustainable development.
After-sales service is an effective measure to maintain consumer satisfaction and loyalty. If consumer complaints are not taken seriously by the company, two-thirds of consumers will turn to the company’s competitors to make purchases; if the complaint is dealt with, about 70% of consumers will continue to patronize the company . If complaints are handled properly and promptly, the proportion of consumers who continue to patronize will rise to 95%.
After-sales service is a good way for the combination screw company to get rid of the price war. At the moment when product homogeneity is becoming more and more serious, after-sales service as a part of sales has become an important territory for many companies and companies to compete for consumers. After-sales service is a sharp tool for combined screw companies to participate in industry competition under buyer's market conditions.
Good after-sales service is a symbol of the company's quality. The so-called after-sales service refers to various behaviors and activities taken to maintain customer benefits as a prerequisite after cooperation. Good after-sales service is an important way to establish the company's brand and spread the company's image, and it is one of the competitiveness of the company.
Good after-sales service can give decision-making data and supervise other regulations. These data can be seen as a reference for us to select Full Threaded Stud, select products, and review employees.