How to Fix "QuickBooks Not Able to Send Emails"?

  • Is QuickBooks not sending emails causing you headaches? As a business owner, it's frustrating when one of your essential tools fails to function properly. Fortunately, there are solutions to get your email system up and running again quickly. In this blog post, we'll explore the common causes of QuickBooks not being able to send emails and provide practical tips on how to fix them. By the end of this article, you should be ready to tackle any email issues with confidence!

    What Causes QuickBooks Not to Send Emails?

    QuickBooks is an essential accounting software used by small and medium-sized businesses. It allows its users to manage their finances, create invoices, track expenses, and generate reports. However, sometimes users encounter issues with sending emails through QuickBooks.

    One of the common causes of QuickBooks not being able to send emails is incorrect email settings. If your email settings are not properly configured in QuickBooks or if there are any changes made in your email password or server name recently, it can prevent you from sending emails.

    Another cause could be outdated versions of either QuickBooks or Microsoft Outlook. If you haven't updated them for a while now, they may become incompatible with each other which can lead to errors when sending emails.

    Firewall-blocking access ports used for outgoing mail services can also cause this issue. Some firewalls block SMTP (Simple Mail Transfer Protocol) port 25 which makes it difficult for the user’s computer to establish a connection with the email server.

    Now that we know what might be causing this problem let us look at how we can resolve it quickly and efficiently!

    How to Fix QuickBooks Not Sending Emails?

    If you are experiencing issues with QuickBooks not sending emails, don't worry because there are several ways to fix this problem. Here's how:

    First, check your internet connection. Make sure that your device is connected to a stable and reliable network. You can also test the connection by opening other websites or applications.

    Next, verify your email settings in QuickBooks. Go to the Edit menu > Preferences > Send Forms > My Preferences tab and select the correct email account that you want to use for sending emails from QuickBooks.

    You should also check if your email provider requires two-factor authentication or app passwords. If so, make sure that you have set up these security features correctly in both QuickBooks and your email account.

    Another solution is to repair or reinstall Microsoft Outlook if it's not working properly on your computer. You can do this by going to Control Panel > Programs and Features > Microsoft Office (or Microsoft Outlook) > Change/Repair.

    Update QuickBooks software regularly as outdated versions may cause errors when sending emails. Go to the Help menu > Update QuickBooks Desktop and follow the prompts.

    By following these steps, you will be able to fix any issues with Quickbooks not sending emails quickly and efficiently!


    QuickBooks not being able to send emails is a frustrating issue that can hinder the smooth running of your accounting operations. However, with the solutions provided in this article, you can easily fix this problem and get back to sending invoices and other important documents via email.

    Remember to always check your settings and configurations when faced with an email error message in QuickBooks. If all else fails, don't hesitate to seek help from QuickBooks support or consult a professional IT technician.

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    By following these tips and tricks on how to fix QuickBooks not sending emails, you'll be well on your way towards ensuring uninterrupted communication within your business.