How to create an ISO 9001:2015 human resources audit checklist

  • Human resources, the management of the people within an organization, is an important part of the QMS, so you would expect the ISO 9001:2015 standard to have requirements for the human resources procedure. ISO 9001 Certification in Saudi Arabia does include requirements about how you need to deal with human resources in your organization, even though it does not require the creation of a human resources procedure. 


    What does ISO 9001:2015 say about human resources?


    ISO 9001 standard does not use the term “human resources” in the requirements, two main sub-clauses talk about how to manage the people in your quality management system.  Both of these main sub-clauses fall within the support section of the standard.


    Clause 7.1.2 People


    This is a fairly short clause that states that you need to determine the people that you need for two separate activities. Firstly, you need to determine the people necessary to operate the processes of your quality management system, these being every process to deliver on customer needs from communication through to delivery. 


    Secondly you need to determine the people needed to achieve conformity of products and services, which would include not only people to create the products and services, but also those required to make them meet the needs of customers.


    Clause 7.2 Competence


    Competence provides the biggest set of requirements for the human resources procedure in the ISO 9001 Consultants in Bangalore. There are four sub-clauses, which are basically a step process for ensuring people know what they need to know, as follows:


    Determine the competence: 


    What skills and knowledge do people need to know to perform activities in your organization? ISO 9001 includes everyone under your control that can affect the performance and effectiveness of the quality management system. 


    Ensure people are competent: 


    Now that you know what skills and knowledge are required, how do you ensure people have these competencies before they start to work? This can be accomplished through education, training or experience, but it needs to match what you have determined to be necessary.


    By looking at all the reasons everyone is getting how the ISO 9001 certification will help employees in your office. If you’re looking to get ISO 9001 Consultants in Bangalore?


    Our advice, Go for it


    Certvalue is one of the leading ISO 9001 Consultants in Saudi Arabia to provide quality management systems to all organizations. We are one of the well recognized firms with experts in every industry sector to implement the standard with 100% track record of success. You can write to us at or visit our official website at ISO Certification Consultant Companies in Oman, Qatar, Jordan, Afghanistan, and India. Certvalue and provide your contact details so that one of our certification experts shall contact you at the earliest to understand your requirements better and provide best available service at market.