Seven Quality Management Principles behind ISO 9001 requirements
What ISO 9001 certification?
ISO 9001 is based on a number of quality management principles including a strong customer satisfaction, implication of top management, the process approach and continual improvement and motivation. Using ISO 9001 Certification in Mumbai helps ensure that customers get consistent, good quality products and services, which in turn brings many organization benefits.
What are benefits of ISO 9001 Certification in Qatar?
Improvement of customer satisfaction:
ISO 9001 Requirements is to improve client satisfaction by planning for and to meet customer requirements. By improving your client satisfaction, you will retain more repeated clients since happy and satisfied clients are the key to keeping customer loyalty. And such clients bring in additional revenues.
What are seven Quality Management principles behind ISO 9001 requirements?
1.Customer focus: The primary focus of quality management is to meet customer requirements and to strive to exceed customer intention.
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2.Leadership: Leaders at all levels build unity of scope and direction and create surroundings in which people are engaged in getting the organization’s quality objectives.
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3.Engagement of people:
Competent, empowered and engaged people at all levels throughout the business are needed to enhance its capability to create and deliver value.
Improved understanding of the quality objectives by people in the organization and increased motivation to achieve them.
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Consistent and predictable results are gained more effectively and efficiently when activities are understood and manipulated as interrelated processes that function as a coherent system.
ISO 9001 consists of interrelated processes. Understanding how outcomes are produced by this system enables business to optimize the system and its performance.
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5.Quality management process Improvement:
Improvement is important for an organization to maintain current levels of performance, to react to changes in its internal and external conditions and to create new opportunities. Successful business has an ongoing target on improvement.
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6.Quality management process evidence based decision making:
Decisions based on the analysis and evaluation of data and information are more likely to produce target results.
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7.Quality management process relationship management:
an organization manages its relationships with responsive parties, such as customers.
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