Whenever you get “QuickBooks has stopped working”, or “QuickBooks is not opening” error it is typically due to one of the following reasons: Windows operating system files are damaged. There are damaged or corrupt sectors on your hard disk. QB Desktop installation files are damaged.
Steps you can follow to restart Quickbooks:
1. If you haven't already, back up your company file.
2. Restart your computer.
3. Open the Windows Start menu, then select Control Panel.
4. Select Programs and Features then Uninstall a Program.
5. Select QuickBooks from the list of Programs, then Uninstall/Change.
6. Select Continue, or Next.
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